The 20th Annual Night of Excellence Summit Awards Celebration
InterContinental New Orleans, New Orleans, LA

The Summit Award is the highest award of excellence presented at the HealthCare Service Excellence Conference. It is awarded to qualified, innovative, and progressive individuals, teams, and healthcare facilities who have made outstanding progress towards improving the patient experience and staff engagement. Individuals, teams, or organizations must be nominated to be eligible for a Summit Award.

In 2019, the Summit Awards Committee received 214 nominations from 19 different healthcare organizations spanning 11 states. 57 of the nominees were chosen as Pinnacle Achievers (the best of the best), and 16 of those were presented the Summit Award at the Night of Excellence held on Wednesday, January 29, 2020.

The 2019 Summit Awards are presented by Custom Learning Systems during the annual HealthCare Service Excellence Conference, held this year at the InterContinental New Orleans in New Orleans, LA. ( The HealthCare Service Excellence Conference is dedicated to delivering evidence based solutions to help hospitals and other healthcare facilities improve the overall patient experience.

Stanton County Hospital of Johnson, KS had two employees receive Pinnacle Awards:

2019 Pinnacle Award Recipients:

Donna Ashing - Exceptional Employee

Gwen Miller - Super Coach

We are so proud of our team members for this amazing accomplishment!